Terms of service

By using our website and placing an order, you agree to the following terms:

  • Product Authenticity: All items are 100% original and imported. Limited stock available.

  • Orders: Once confirmed, orders cannot be changed or canceled after dispatch.

  • Payments: We offer Cash on Delivery and may request advance payment for certain items.

  • Shipping: Delivery timelines vary by city. We are not responsible for courier delays.

  • Returns & Refunds: Returns are only accepted for damaged or incorrect items reported within 72 hours of delivery. All sales are final otherwise.

  • Privacy: Your personal data is used only for order processing and is kept confidential.

For questions or support, contact us on Instagram @carteva.shop or email (cartevashop@gmail.com).